Answer. Yes. A Living Will pertains to artificial life support and is not implemented until a physician decides the individual is terminal. Basically, a Living Will is a document that allows you to decide whether or not to be kept on artificial life support. Living Wills are limited in the range of treatment decisions they permit. Living Wills do not apply in emergency situations. For example, many serious events such as strokes, Alzheimer's disease or comas, are not considered terminal diseases by many doctors, and therefore, may not be covered by Living Wills. State laws vary concerning Living Wills. Laws in some states are stricter than others about when a Living Will can be used.

Answer. A health care agent is someone the individual has selected. A medical proxy is chosen by agreement of a family, or close friend. A medical proxy should be someone who has a close relationship with the patient and who knows that person's medical wishes. If family and friends cannot decide who medical proxy should be, or if they disagree with a proxy's decision, they can object and petition the court to request guardianship. This is a good reason everyone should have a Durable Power of Attorney for Health Care, so your advocate is already designated.

Answer. Durable medical equipment (DME) is equipment primarily used to serve a medical purpose, can withstand repeated use, and is appropriate for use in the home. Some examples of DME include hospital beds, walkers, wheel chairs, and oxygen tents. Medical supplies of an expendable nature, such as bandages, rubber gloves and irrigating kits may not be considered by Medicare to be DME. Symbius Medical may have equipment for you to borrow.

Answer. Several drug companies might manufacture a drug with the same chemical composition but a different name. These products are generically equivalent.

Answer. The patient advocate can make decisions for you only when you are unable to participate in medical treatment decisions.

Answer. Actually, accessible air travel is covered under the Air Carrier Access Act (ACAA), which predates the ADA. Under the ACAA, airlines are required to provide ground wheelchairs, boarding wheelchairs and on-board wheelchairs for disabled customers. Although some of these items require an advance request, there’s nothing in the law that states the airlines have to pre-book a ground wheelchair for you. As long as they provide one for you in the end, they are upholding the letter of the law. And the Northwest Airlines website says that they will provide wheelchair assistance at the airport. In reality, most airports now have a whole corral of ground wheelchairs, so availability is usually not a problem. I suggest you check your baggage curb-side and tell the clerk that you need a wheelchair. They will then summon a skycap to take you to your gate. Although it sounds complicated, it’s really a very easy process.

Answer. Your mask, headgear and other components should be cleaned on a regular basis. If maintained properly, your mask and headgear should last six to 12 months. On a daily basis: Wash the mask or pillows with a soft cloth. Gently wash with a solution of warm water and a mild, clear liquid detergent. Rinse thoroughly, and allow mask or pillows to air dry. On a twice-weekly basis: With a soft cloth, gently wash the swivel connector and tubing in a solution of warm water and a mild, clear liquid detergent. Rinse thoroughly and allow them to air dry. On a weekly basis: Unplug the unit and, using a cloth slightly dampened with water and dish detergent, wipe the outside of the unit. Using a cloth dampened with water only, wipe the outside of the unit again. Use a dry cloth to wipe the unit dry. Make sure it's thoroughly dry before plugging it in again. On an as-needed basis: Wash your headgear and/or chinstrap as needed, perhaps once or twice a week. Again using a soft cloth, gently wash each in a solution of warm water and a mild, clear liquid detergent.

Answer. It may take you up to four weeks to adjust to your CPAP. Try to relax when using the CPAP system. Take slow, deep breaths through your nose with your mouth closed. If you still have trouble, contact your physician or your Apria Healthcare respiratory therapist.

Answer. Oxygen Concentrators are medical devices that deliver almost pure oxygen through the nose via tubes. Air generally contains 21% oxygen; the rest is mostly nitrogen. Concentrators remove the nitrogen, leaving the remaining air 87-95% oxygen. Then the oxygen concentrators deliver the oxygen to the patient by means or tubes or masks. Oxygen concentrator output is generally measured in LPM (liters per minute).

Answer. Only a few models of portable oxygen concentrators are authorized by the FAA. In order to use the oxygen concentrator onboard you must get a written statement indicating that you can see/hear alarms and respond properly, when oxygen is necessary, and the maximum rate of flow as allowed by the cabin pressure. Some airlines may require the statement on the physician’s official letterhead.

Answer. We ship your supplies via UPS right to your home. Typically we charge a flat rate of ________ however, actual charges may not be available until after UPS has weighed and shipped products.

Answer. All orders that are placed over the phone or through our online store are immediately sent to our warehouse personnel. Once we receive the order we will e-mail an order confirmation to you.

Answer. All orders placed are shipped via UPS ground within one (1) business day. If you would prefer to have your order shipped by any other means please let us know and we can accommodate you (additional shipping charges may apply).

Answer. If you have any questions about an order placed with Symbius Medical, please do not hesitate to e-mail us at orders@symbiusmedical.com or call our customer service team at 1-800-948-1868.

Answer. Many of the products we sell are covered by your insurance company. Our knowledgeable staff can get you a refund on all or part of your purchase (depending on your carrier). Please, please do not hesitate to email us at orders@symbiusmedical.com or call our customer service team at 1-800-948-1868. We Accept Medicare, Medicaid and many Private Insurance Billing Companies.

Answer. Yes. A Living Will pertains to artificial life support and is not implemented until a physician decides the individual is terminal. Basically, a Living Will is a document that allows you to decide whether or not to be kept on artificial life support. Living Wills are limited in the range of treatment decisions they permit. Living Wills do not apply in emergency situations. For example, many serious events such as strokes, Alzheimer's disease or comas, are not considered terminal diseases by many doctors, and therefore, may not be covered by Living Wills. State laws vary concerning Living Wills. Laws in some states are stricter than others about when a Living Will can be used.

Answer. A health care agent is someone the individual has selected. A medical proxy is chosen by agreement of a family, or close friend. A medical proxy should be someone who has a close relationship with the patient and who knows that person's medical wishes. If family and friends cannot decide who medical proxy should be, or if they disagree with a proxy's decision, they can object and petition the court to request guardianship. This is a good reason everyone should have a Durable Power of Attorney for Health Care, so your advocate is already designated.

Answer. Durable medical equipment (DME) is equipment primarily used to serve a medical purpose, can withstand repeated use, and is appropriate for use in the home. Some examples of DME include hospital beds, walkers, wheel chairs, and oxygen tents. Medical supplies of an expendable nature, such as bandages, rubber gloves and irrigating kits may not be considered by Medicare to be DME. Symbius Medical may have equipment for you to borrow.

Answer. Several drug companies might manufacture a drug with the same chemical composition but a different name. These products are generically equivalent.

Answer. The patient advocate can make decisions for you only when you are unable to participate in medical treatment decisions.

Answer. Actually, accessible air travel is covered under the Air Carrier Access Act (ACAA), which predates the ADA. Under the ACAA, airlines are required to provide ground wheelchairs, boarding wheelchairs and on-board wheelchairs for disabled customers. Although some of these items require an advance request, there’s nothing in the law that states the airlines have to pre-book a ground wheelchair for you. As long as they provide one for you in the end, they are upholding the letter of the law. And the Northwest Airlines website says that they will provide wheelchair assistance at the airport. In reality, most airports now have a whole corral of ground wheelchairs, so availability is usually not a problem. I suggest you check your baggage curb-side and tell the clerk that you need a wheelchair. They will then summon a skycap to take you to your gate. Although it sounds complicated, it’s really a very easy process.

Answer. Your mask, headgear and other components should be cleaned on a regular basis. If maintained properly, your mask and headgear should last six to 12 months. On a daily basis: Wash the mask or pillows with a soft cloth. Gently wash with a solution of warm water and a mild, clear liquid detergent. Rinse thoroughly, and allow mask or pillows to air dry. On a twice-weekly basis: With a soft cloth, gently wash the swivel connector and tubing in a solution of warm water and a mild, clear liquid detergent. Rinse thoroughly and allow them to air dry. On a weekly basis: Unplug the unit and, using a cloth slightly dampened with water and dish detergent, wipe the outside of the unit. Using a cloth dampened with water only, wipe the outside of the unit again. Use a dry cloth to wipe the unit dry. Make sure it's thoroughly dry before plugging it in again. On an as-needed basis: Wash your headgear and/or chinstrap as needed, perhaps once or twice a week. Again using a soft cloth, gently wash each in a solution of warm water and a mild, clear liquid detergent.

Answer. It may take you up to four weeks to adjust to your CPAP. Try to relax when using the CPAP system. Take slow, deep breaths through your nose with your mouth closed. If you still have trouble, contact your physician or your Apria Healthcare respiratory therapist.

Answer. Oxygen Concentrators are medical devices that deliver almost pure oxygen through the nose via tubes. Air generally contains 21% oxygen; the rest is mostly nitrogen. Concentrators remove the nitrogen, leaving the remaining air 87-95% oxygen. Then the oxygen concentrators deliver the oxygen to the patient by means or tubes or masks. Oxygen concentrator output is generally measured in LPM (liters per minute).

Answer. Only a few models of portable oxygen concentrators are authorized by the FAA. In order to use the oxygen concentrator onboard you must get a written statement indicating that you can see/hear alarms and respond properly, when oxygen is necessary, and the maximum rate of flow as allowed by the cabin pressure. Some airlines may require the statement on the physician’s official letterhead.

Answer. We ship your supplies via UPS right to your home. Typically we charge a flat rate of ________ however, actual charges may not be available until after UPS has weighed and shipped products.

Answer. All orders that are placed over the phone or through our online store are immediately sent to our warehouse personnel. Once we receive the order we will e-mail an order confirmation to you.

Answer. All orders placed are shipped via UPS ground within one (1) business day. If you would prefer to have your order shipped by any other means please let us know and we can accommodate you (additional shipping charges may apply).

Answer. If you have any questions about an order placed with Symbius Medical, please do not hesitate to e-mail us at orders@symbiusmedical.com or call our customer service team at 1-800-948-1868.

Answer. Many of the products we sell are covered by your insurance company. Our knowledgeable staff can get you a refund on all or part of your purchase (depending on your carrier). Please, please do not hesitate to email us at orders@symbiusmedical.com or call our customer service team at 1-800-948-1868. We Accept Medicare, Medicaid and many Private Insurance Billing Companies.